January 28, 2008 – 1:13 pm
Imagine: you or one of your subscribers notice that your email has an error in it. Bummer. But it’s up to you to determine if sending a correction email is worth the effort. As every situation is unique, we would only recommend sending a correction when your email:
seriously misinforms its recipients;
does not allow recipients to [...]
January 22, 2008 – 8:14 pm
Next to bounced and unsubscribed readers, there can be a reduction in your active subscribers. Sometimes your subscribers move from active to inactive. It might go rather unnoticed, but it is a tangible reduction in your list size.
January 14, 2008 – 2:10 pm
If you send out newsletters or promotional emails on a regular basis, here’s a tip to fire up your response rate. Make it easy on your readers: make sure they find your email addresses, fax and telephone numbers in the blink of an eye. By all means add clickthroughs to response forms on your web [...]
January 7, 2008 – 1:45 pm
This is actually a hot topic on our EmailGarage support line: Finding the correct balance between keeping your brand at the top of your customer’s mind and annoying them. Between being an informative source and a spammer.
Actually, a lot of research has been done on this topic. And while some swear by the bi-weekly newsletter, [...]
January 3, 2008 – 11:36 am
Copy in Arial 10pt:
Visibility studies indicate that the best fonts for email communications are Arial 10pt and Verdana 10pt. It is highly recommended not to use fonts less than 10pt under any circumstance. If you decide to send your email message in 12pt, use Arial. Arial and verdana are standard default fonts and are therefore [...]
December 18, 2007 – 2:59 pm
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Before we’re heading into the holidays, here’s our last tip of 2007: Turn 2008 into a huge success!
All the best,
Your friends at EmailGarage
P.S.: keep a tight grip on your relations next year - send them an e-card too!
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December 11, 2007 – 1:32 pm
Christmas holidays are coming. Greeting cards and presents are all around this time of the year. Not surprisingly, they are the ideal way to convey your season’s greetings to your clients.
Haven’t yet decided how to send your best wishes to your relations?
Why not try the free EmailGarage e-cards for a change? They’re a great tool [...]
December 6, 2007 – 4:13 pm
Studies have shown that the greater number of personalisation elements to an email, the higher the response rates.
Basic personalisation can mean addressing a recipient by their first name. Ultimately, however, true personalisation means delivering emails that are tailored to the specific profile and preferences of each recipient. The types of personalization may vary in approach [...]
November 27, 2007 – 6:11 pm
File attachments of any kind should be avoided in email marketing. We’ve all heard of the damage done by computer viruses transmitted through attachments. As a result, file attachments will be blocked by some firewalls and virus scans. The chance of your message being perceived as spam mail will increase considerably.
Moreover, internet users are naturally [...]
November 20, 2007 – 8:25 pm
Ever thought about rewarding the readers of your newsletter? Giving them a valuable present confirms that your newsletter is worth reading.
And what’s more: it will stimulate them to keep reading your emails in the future.
Conclusion: Rewarding your newsletter readers once in a while is an ideal way to make sure they keep looking forward to [...]