In many email marketing campaigns a noreply email address is used.
Why would you do that?
– Do you want to miss the deal of a lifetime, because they can’t reply?
– Do you want to enter the spamlists, because people didn’t want to hit the unsubscribe link?
– Don’t you want to get feedback of your readers?
– Do you want your reader to receive an automated response email on their out of office?
I always thought that the sole purpose of an email marketing campaign was to create response.
And response is not only clicking on a link or filling in a form. It can also be contacting you by phone or replying to your emails.
So don’t block it!
Sure I know why people use a noreply address. It’s easier not to respond instead off searching for a real reply within all the out of offices. What the hell, nobody said it would be easy and you can use rules to filter out those out of office messages.
So next time you send out your email campaign, it’s up to you.
You can go for the easy way, but not the customer friendly way or you use a real reply and put a little effort in managing your customer relationship.
Kenny Van Beeck